Booking Terms and Conditions

Sparkling Moments Events Ltd  |  Last updated: April 2026

These Booking Terms and Conditions (“Booking Terms”) apply to all bookings made for workshops, editorial experiences, private sessions, and any other events organised by Sparkling Moments Events Ltd (“Sparkling Moments”, “Company”, “we”, “us”, “our”). They form part of the contract between you (“Client”, “Attendee”, “you”) and Sparkling Moments.

By making a booking — whether through our Website, by bank transfer, via a payment link, through Instagram, or by any other means — you confirm that you have read, understood, and agree to be bound by these Booking Terms, our general Terms and Conditions, and our Privacy Policy.

1. Formation of Contract

1.1 A binding contract between you and Sparkling Moments is formed when we receive your deposit payment or, where no deposit is required, your full payment. This applies regardless of the payment method used (Stripe via the Website, bank transfer, PayPal, or cash where expressly approved in writing by Sparkling Moments).

1.2 By making a payment, you confirm that you accept these Booking Terms in their entirety, including all provisions regarding payments, cancellations, image rights, and liability.

1.3 The booking is for one named attendee only. Unless approved in writing by Sparkling Moments, no assistants, companions, or guests may accompany the attendee at the event.

2. Payment Terms

2.1 Accepted payment methods: Stripe (via our Website), direct bank transfer (EUR, USD, or GBP), or PayPal (via a link provided by Sparkling Moments). Cash payments are only accepted for balance payments and only where Sparkling Moments has given prior written confirmation approving this method. Cash payment is not available as a default option and may not be assumed by the attendee.

2.2 Deposits: Where a deposit is required, the amount will be stated on the relevant workshop or event page. The deposit must be paid to secure your place.

2.3 Balance payment: Following receipt of your deposit, Sparkling Moments will issue you an invoice stating the remaining balance due and the specific due date for payment. The due date is individual to each attendee and is set at Sparkling Moments’ discretion based on the date of booking and the event date. The remaining balance must be paid in full by the due date stated on your invoice. If the balance is not received by the due date on your invoice, all prior payments (including the deposit) will be forfeited and your place may be released to another attendee without further notice.

2.4 Late bookings: If a booking is made close to or after the standard balance due period, the attendee must first pay the deposit via the Website (Stripe) to secure the place. Sparkling Moments will then issue an invoice for the remaining balance with a shortened due date. The balance must be paid by the due date stated on that invoice. If the balance is not received by the stated due date, all prior payments (including the deposit) will be forfeited and the place may be released.

2.5 Pricing: Prices for all events are stated on the relevant event page and are subject to change. The price confirmed at the time of your booking will apply to your purchase.

2.6 Invoicing: Invoices will be issued by Sparkling Moments Events Ltd. For Stripe payments, a receipt will be generated automatically. For bank transfers, a manual invoice will be provided upon request.

2.7 Outstanding payments: If proper payment is not received, Sparkling Moments reserves the right to hold the purchaser personally liable and may refer the outstanding invoice to a debt collection agency. In such circumstances, you may be liable for interest, collection costs, and reasonable legal fees.

3. Cancellation and Refund Policy

3.1 No refunds. Due to the bespoke nature of our events and the commitments we make to venues, vendors, models, and other suppliers in advance, all payments are non-refundable once made. This policy exists because we incur significant non-recoverable costs as soon as a booking is confirmed.

3.2 Distance selling and your statutory rights. Our events are bespoke creative experiences that require substantial advance preparation, including venue bookings, vendor contracts, model arrangements, material sourcing, and design work. These commitments begin immediately upon receipt of your deposit. By placing your booking, you expressly request and consent that the performance of services begins immediately, and you acknowledge that once services have begun, you lose your right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (UK) and the EU Consumer Rights Directive. In the event that you are unable to attend, your sole remedy is to transfer your place to another attendee in accordance with clause 3.3 below, or, at Sparkling Moments’ sole discretion, to receive a one-time credit towards a future event in accordance with clause 3.4.

3.3 Transferring your booking. If you are unable to attend, you may sell or transfer your place to another person, subject to the following conditions:

(a) You must notify Sparkling Moments of the transfer by email to info@sparklingmoments.events by the balance due date at the latest.

(b) The replacement attendee must accept these Booking Terms in full.

(c) You are responsible for finding the replacement attendee and for all financial arrangements between you and the replacement.

(d) Sparkling Moments may refuse a transfer if, in our reasonable opinion, the replacement attendee is unsuitable (for example, if they are a direct competitor).

3.4 Credits. If you hold an existing credit from a previous event, that credit may be transferred to a different event once only. If you are unable to attend the rescheduled event, all payments will be forfeited.

3.5 Cancellation by Sparkling Moments. Our events are contingent on the sale of a minimum number of places (typically four, unless stated otherwise on the event page). If the minimum is not reached within a reasonable time, we may cancel the event and will either refund your deposit in full or, at your election, transfer it to another available event. Where a deposit was originally transferred from a cancelled event at your request, any further cancellation will result in the credit being transferred to another upcoming event only (not refunded).

3.6 Force majeure. Neither party shall be liable for failure to perform obligations under this contract where such failure results from circumstances beyond the reasonable control of the affected party, including but not limited to: pandemic or epidemic, natural disaster, war or terrorism, government action or travel restrictions, venue closure, extreme weather rendering the event impossible or unsafe, or any other event of force majeure. In such circumstances, Sparkling Moments will use reasonable efforts to reschedule the event or offer a credit for a future event. Refunds in force majeure situations will be assessed on a case-by-case basis, taking into account costs already incurred.

4. Event Changes

4.1 Sparkling Moments reserves the right to make reasonable changes to any aspect of the event, including but not limited to: the venue or location (including moving between indoor and outdoor settings), models, styling, dresses, suits, decorations, and design elements, the schedule or running order, and instructors or speakers.

4.2 We will make reasonable efforts to notify you of material changes in advance. However, some changes — particularly those related to weather, vendor availability, or logistics — may need to be made at short notice or on the day of the event.

4.3 Reasonable modifications to the event as described in this section do not constitute a breach of contract and do not entitle you to a refund.

5. Weather

5.1 Many of our events take place in outdoor or semi-outdoor settings. Inclement weather is always a possibility and does not, in itself, constitute grounds for cancellation or refund.

5.2 We will use reasonable efforts to mitigate the impact of weather on the event design and experience, including adjusting locations, layouts, or design elements as needed.

5.3 We will only postpone or cancel an event due to weather if, in our sole reasonable judgment, it is absolutely necessary for safety reasons.

5.4 It is your responsibility to obtain travel insurance, event insurance, or other insurance coverage to protect yourself against unforeseen circumstances, including weather disruptions, travel delays, flight cancellations, medical emergencies, or any other events beyond the parties’ control. Sparkling Moments does not provide insurance and is not liable for any costs you incur due to such events.

6. Attendee Responsibilities and Liability

6.1 You are fully responsible for any damage to, theft of, or loss of:

(a) The premises, fixtures, fittings, or any part of the venue used during the event.

(b) Any items, equipment, requisites, decorations, clothing, cutlery, or other materials provided by Sparkling Moments or its vendors during the event.

6.2 None of the premises, fixtures, fittings, or items provided by Sparkling Moments or its vendors are insured against damage or theft by attendees. You agree that you shall be financially liable for the full cost of repair or replacement of any items damaged, lost, or stolen through your actions or negligence.

6.3 You agree to hold Sparkling Moments harmless from all claims, damages, and expenses arising from damage or loss caused by you.

6.4 You are responsible for your own health and safety at the event. If you have any medical conditions, allergies, or physical limitations that may be relevant to your participation, you should inform us in advance.

7. Photographs, Video, and Image Rights

7.1 Consent to be photographed and filmed

By attending a Sparkling Moments event, you consent to being photographed and filmed by Sparkling Moments, designated photographers and videographers, and other attendees. You grant Sparkling Moments a non-exclusive, perpetual, worldwide, royalty-free licence to use, reproduce, edit, publish, and distribute photographs and video footage of you and your work, in any medium and for any purpose, including but not limited to: the Sparkling Moments Website, social media, advertising, editorial submissions, printed materials, and portfolios. There is no expiration period for this licence.

7.2 Use of event images by attendees (Photographers)

(a) Attendees may use images they take at our events for their own portfolios, social media, blog posts, website galleries, and editorial submissions, subject to the crediting requirements below.

(b) Images taken at Sparkling Moments events may NOT be used to advertise, promote, or market any future workshops, courses, masterclasses, or educational offerings by the attendee or any third party. This restriction applies indefinitely.

(c) When submitting images for publication, you must state that the event was hosted by Sparkling Moments.

(d) All social media posts must include proper written credits within the post itself — tagging vendors only is not sufficient. Credits must also be included in website galleries and blog posts. Credits may not be rearranged or edited to reflect a different order.

7.3 Use of event images by Design Assistants

(a) Design assistants may use final images from the event on their social media accounts with proper crediting.

(b) Design assistants may NOT use images on their own websites, as the images may not be presented as the design assistant’s own work.

(c) Design assistants will be credited as “design assistant” in all social media posts and publications by Sparkling Moments.

(d) Design assistants may not photograph the event with any camera other than a mobile phone. Any phone images must be properly credited when shared on social media.

7.4 Video footage

If video footage is created at an event by a videographer designated by Sparkling Moments, attendees may not use that video footage on their websites or social media without express written permission from Sparkling Moments.

7.5 Withdrawal of image consent

If you wish to withdraw your consent for Sparkling Moments to use your image, you may do so by writing to info@sparklingmoments.events. We will use reasonable efforts to cease using your image going forward. However, we cannot guarantee removal from third-party publications, previously distributed materials, or cached content.

8. Crediting and Intellectual Property

8.1 Sparkling Moments invests significant creative effort, time, and resources into the design, planning, and production of each event. The event design, concept, and production are the intellectual property of Sparkling Moments.

8.2 Proper crediting is a material term of this contract. Failure to credit properly constitutes a material breach and may result in:

(a) A request to remove any and all images taken at a Sparkling Moments event from your website, social media accounts, or any other platform. Posting images without proper credit constitutes misappropriation of Sparkling Moments’ work.

(b) A claim for liquidated damages. The parties agree that a breach of crediting obligations causes real but difficult-to-quantify harm to Sparkling Moments’ brand, reputation, and commercial interests. The parties therefore agree that in the event of a material breach of the crediting requirements, Sparkling Moments shall be entitled to claim liquidated damages in an amount that is a genuine pre-estimate of the loss suffered, taking into account the total production cost of the event, the number of attendees, the commercial value of the uncredited exposure, and any additional losses. Such amount shall not exceed €25,000 per breach. This provision does not limit Sparkling Moments’ right to seek injunctive relief or other remedies.

(c) If a crediting violation cannot be resolved, Sparkling Moments reserves the right to remove the attendee from credits in all Sparkling Moments posts and publications.

8.3 This list of remedies is not exhaustive, and Sparkling Moments reserves the right to take any other action it reasonably deems appropriate, including pursuing additional legal remedies.

9. Limitation of Liability

9.1 Nothing in these Booking Terms excludes or limits Sparkling Moments’ liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

9.2 Subject to clause 9.1, Sparkling Moments’ total aggregate liability to you under or in connection with these Booking Terms — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total amount paid by you for the relevant event.

9.3 Subject to clause 9.1, Sparkling Moments shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to: loss of profits, loss of business, loss of anticipated savings, or loss of data.

10. Governing Law and Jurisdiction

10.1 These Booking Terms are governed by and construed in accordance with the laws of England and Wales.

10.2 Any dispute arising out of or in connection with these Booking Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10.3 If you are a consumer resident in the European Union, you may also bring proceedings in the courts of your country of residence. Nothing in these Booking Terms affects your statutory rights as a consumer under the laws of your country of residence where those rights cannot be waived by contract.

11. Severability

If any provision of these Booking Terms is found to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary or, if not possible, severed. The remaining provisions shall continue in full force and effect.

12. Entire Agreement

These Booking Terms, together with our Terms and Conditions, Privacy Policy, and Cookie Policy, constitute the entire agreement between you and Sparkling Moments relating to the booking and attendance of our events.

13. Contact Us

If you have questions about these Booking Terms, please contact us before making your purchase: